What is your refund policy? If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make […] - April 2, 2020 by superduper
Can I trust my cleaning professional? All of our team members are interviewed by the owners and pass a background check. We believe our team is […] - April 2, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - April 2, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - April 2, 2020 by superduper
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - April 2, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - April 2, 2020 by superduper